Return & Refund Policy

Overview

Thank you for shopping at Aga Agency. We appreciate the fact that you like to buy the products and services we provide. We want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products and services.

As with any shopping experience, there are terms and conditions that apply to transactions at Aga Agency. We'll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Aga Agency, you agree to the terms set forth below along with our Privacy Policy.

Refunds for Digital Products

Due to the nature of digital products, we generally do not provide refunds for digital downloads once the order is confirmed and the product is sent.

We consider refund requests for digital products under the following circumstances:

• The product is defective or not as described
• You have not downloaded the product
• The product download link is broken and we cannot fix it

Refunds for Physical Products

We accept refunds for physical products within 7 days of receiving your purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Refund Processing Time

Returns Process

To start a return, you can contact us at info@agaagency.in. Please note that returns will need to be sent to the following address:

If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Additionally, the following are non-refundable:

• Domino's hosting services (as explicitly stated above)
• Digital products that have been downloaded or accessed
• Services that have been rendered or partially rendered
• Gift cards
• Downloadable software products
• Some health and personal care items

Technical Issues & Support

If you experience technical issues with any of our products or services, including Domino's hosting, please contact our support team before requesting a refund. Many issues can be resolved through troubleshooting and technical support.

Our support team is available to help you with:

• Setup and configuration assistance
• Troubleshooting technical problems
• Migration assistance
• Performance optimization